Privacy Policy

Whastafo (“we”, “our”, “us”) operates a WhatsApp API-based Software as a Service (SaaS) platform that helps businesses communicate with their customers efficiently. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your data. By using Whastafo, you agree to the terms of this Privacy Policy. 1. Information We Collect We may collect the following types of information: a. Personal Information Name Email address Phone number Business name & details Billing information (if applicable) b. WhatsApp Communication Data Message templates Message metadata (delivery status, timestamps) Contact numbers uploaded by you ⚠️ Note: We do not read or monitor your personal WhatsApp conversations. c. Technical & Usage Data IP address Browser type Device information Login activity API usage logs 2. How We Use Your Information We use your data to: Provide and operate Whastafo services Enable WhatsApp API messaging Improve platform performance & features Send service-related notifications Provide customer support Ensure security and prevent misuse Comply with legal requirements 3. Data Sharing & Disclosure We do not sell, rent, or trade your data. We may share data only with: Meta (WhatsApp) – for WhatsApp API functionality Trusted service providers – hosting, analytics, payment processing Legal authorities – if required by law or government request All partners are bound by strict confidentiality obligations. 4. Data Security We implement industry-standard security measures including: Secure servers & encryption Access control & authentication Regular monitoring & audits However, no online platform can guarantee 100% security. 5. Data Retention Account & usage data is retained as long as your account is active Message logs may be stored for analytics & compliance You may request data deletion after account termination 6. User Rights You have the right to: Access your personal data Update or correct information Request deletion of your data Withdraw consent (where applicable) To exercise these rights, contact us at the email below. 7. Cookies & Tracking Whastafo may use cookies or similar technologies to: Improve user experience Analyze platform usage Maintain secure sessions You can control cookies through your browser settings. 8. Third-Party Services Whastafo integrates with third-party services such as: WhatsApp (Meta Platforms) Payment gateways Analytics tools Their privacy policies apply independently. 9. Children’s Privacy Whastafo is not intended for users under 18 years of age. We do not knowingly collect data from minors. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. 11. Contact Us If you have any questions or concerns regarding this Privacy Policy, contact us at: 📧 Email: support@whastafo.com 🌐 Website: https://whastafo.com